With E-commerce UX Audit…

You will optimize shopping paths in your store

You will learn about the problems your customers face and which of them need to be improved first

You will learn about your advantages and opportunities for improvement over the competition

You will receive a list of areas, the optimization of which will allow you to achieve significant increases at low cost

You will receive recommendations for changes that will improve the results

OUR ACHIEVEMENTS

600% increase

conversion

2x more

visited pages

10x less

bounce rate

2x more

returning visitors

Pobierz próbkę audytu (.pdf)

What's E-commerce UX Audit?

Expert analysis of the store carried out by 2 specialists (Designer UX and Researcher / Specialist e-commerce)

During the audit, the methodology of cognitive walkthrough and a list of general Nielsen & Molich Heuristics are used

As part of the audit, the following are analyzed: usability of the store, intuitiveness of shopping paths, information architecture, factors influencing the conversion, visual layer of the website, method of communication with the user

Offer — E-commerce UX Audit

Expert analysis of key screens and processes - shopping path, basket, product card, product category, home page

List of problems users encounter along with the severity of the problems - Fatal, Serious, Medium error

Preparation of a report including recommendations for changes and further actions

Google Analytics data analysis

Audit of the desktop version

Audit of the mobile version

Analysis of other pages of the website - up to 10 additional subpages (e.g. login, account creation, blog, customer panel, about the company)

Search engine analysis - the operating mechanism, the way of finding products in the store

Identifying good practices to solve problems on the basis of ready-made solutions (benchmarks)

Visualization of improvements in critical areas in the store in the form of mockups or designs

Research with the target group - usability tests combined with in-depth interviews

Designing the UX and UI of pages and subpages that require a comprehensive reconstruction

Standard

USD850

+ 23% VAT

Select

Optimum

USD1,700

+ 23% VAT

Select

Personal

priced individually

Select

OUr Achievements

600% increase

conversion

2x more

visited pages

10x less

bounce rate

2x more

returning visitors

We've been trusted by

Why us?

For 5 years we have been supporting the online industry in the field of consulting, UX audits and designing useful interfaces. We support e-commerce by streamlining stores (facilitating purchases and finding the information sought) and their processes (developing platforms supporting sales service).

Last year, we were awarded by the Clutch platform as one of the best UX agencies in Poland.

“The UX audit was carried out very carefully and on time. It resulted in a detailed report, clearly indicating the areas that needed to be improved, both in the UX and technical layers."

Piotr Słomianny

“Using Overlap Studio's recommendation, we have rebuilt our blog. Since then, we have seen a significant increase in the number of unique visitors and page views. "

Madame Edith

"Overlap Studio conducted a field study by conducting in-depth interviews with our key customers. Based on their conclusions, we changed the product and directed it in the right direction."

Piotr Sadowski

"Thanks to the cooperation with Overlap Studio, as many people signed up for training in the first month as before for six months, and now participants sign up for my training even six months in advance."

Iga Mościchowska