UX Research

We will examine your product - we will show you what to improve

We will detect over 90% of errors. We will point directions for changes.

See the offer

What will you gain?

You will find out what problems users of your product encounter and which of them should be corrected first
You will learn about the needs of your customers, which will help you better adapt your offer and communication method to them
You will detect areas that need urgent improvement to increase conversion
You will check to what extent your website meets the expectations of users and what elements can increase its attractiveness
You will find out what customers think about your product
OUR ACHIEVEMENTS
600% increase
conversion
2x more
visited pages
10x less
bounce rate
2x more
returning visitors
Pobierz próbkę audytu (.pdf)

UX research is worth conducting when you want to:

increase sales — detection and improvement of elements that make it difficult to navigate on the website and performing key actions will directly increase the conversion of your website
gain an advantage over the competition — users are more likely to return to a website that is intuitive, attractive and meets their expectations
improve the attractiveness of the website or application — you will make users more willing to use it and carry out their tasks (shopping, registration, leaving a contact)

Offer — UX Research

Standard
Optimum
Bestseller
Personal
Preparation of research scenarios allowing to test key user paths
Recruitment of respondents representing the target group
6–12
users
8–16
users
tbd
Conducting the research by 2 experts (task usability tests extended with in-depth interview)
Analysis of the research results and preparation of a report including a description of the research methodology, a list of problems encountered by users along with their importance, recommendations for further actions
Discussion of the test results with the client
Expert UX audit which is an extension of the UX study
Visualization of improvements in problematic areas in the form of mock-ups or designs
Expert consultations during the implementation of the improvements recommended in the report
Identifying good practices to solve problems on the basis of ready-made solutions (benchmarks)
Benchmarking - comparative analysis with competitors' solutions
Standard
from USD3,100
+ 23% VAT
Select
Optimum
from USD4,200
+ 23% VAT
Select
Personal
priced
individually
Select
OUr Achievements
600% increase
conversion
2x more
visited pages
10x less
bounce rate
2x more
returning visitors

We've been trusted by

Why us?

For 5 years we have been supporting the online industry in the field of consulting, UX audits and designing useful interfaces. We support e-commerce by streamlining stores (facilitating purchases and finding the information sought) and their processes (developing platforms supporting sales service).

Last year, we were awarded by the Clutch platform as one of the best UX agencies in Poland.

“The UX audit was carried out very carefully and on time. It resulted in a detailed report, clearly indicating the areas that needed to be improved, both in the UX and technical layers."
Piotr Słomianny
“Using Overlap Studio's recommendation, we have rebuilt our blog. Since then, we have seen a significant increase in the number of unique visitors and page views. "
Madame Edith
"Overlap Studio conducted a field study by conducting in-depth interviews with our key customers. Based on their conclusions, we changed the product and directed it in the right direction."
Piotr Sadowski
"Thanks to the cooperation with Overlap Studio, as many people signed up for training in the first month as before for six months, and now participants sign up for my training even six months in advance."
Iga Mościchowska
E-commerce UX Audit

Make shopping easier for your customers, increase the value of the basket

We will detect over 90% of errors in your store.
See details

Do you have any questions?

Leave us your details and our specialists will contact you
* mandatory field
Message sent!
This is great! Our specialists will get back to you in less than 24 hours.
Oops! Something went wrong. Try again or send your message directly to: office@overlap.studio
Not sure what to choose?

Contact our expert

Sales Specialist
Jakub Krzanowski

office@overlap.studio